Privacy Policy: Aquastar Cleaning Services

Effective Date: May 12, 2026

1. Information We Collect

To provide top-tier cleaning services, we collect the following types of information:

  • Personal Identifiers: Name, email address, phone number, and physical address.
  • Property Details: Square footage, number of rooms, presence of pets, and specific cleaning instructions or preferences.
  • Payment Information: Credit card details or bank information (processed securely through third-party encrypted payment gateways).
  • Access Credentials: Entry codes, alarm codes, or key locations provided by the client.

2. How We Use Your Information

We use the data we collect to:

  • Schedule and confirm your cleaning appointments.
  • Process payments and issue invoices.
  • Communicate updates, reminders, or promotional offers.
  • Improve our service quality based on your feedback.
  • Ensure the safety and security of our staff and your property.

3. Information Sharing and Disclosure

We do not sell, rent, or trade your personal information to third parties. We only share information in the following circumstances:

  • Service Providers: With trusted partners who assist in operating our website, conducting business, or servicing you (e.g., payment processors), so long as those parties agree to keep this information confidential.
  • Legal Requirements: If required by law or in response to a valid subpoena or court order.
  • Business Transfers: In the event of a merger or sale of the business, client lists are typically considered a transferred business asset.

4. Data Security

We implement a variety of security measures to maintain the safety of your personal information:

  • Encryption: Payment information is transmitted via Secure Socket Layer (SSL) technology.
  • Limited Access: Only authorized employees with a "need-to-know" have access to your personal data.
  • Secure Storage: Physical keys and sensitive access codes are stored in a secure, monitored environment.

5. Your Rights and Choices

You have the right to:

  • Access & Update: Review and change your personal information by contacting us directly.
  • Opt-Out: Unsubscribe from marketing emails at any time using the "Unsubscribe" link at the bottom of our communications.
  • Deletion: Request that we delete your personal data (subject to records we are legally required to keep for tax or insurance purposes).

6. Cookies and Tracking

Our website may use "cookies" to enhance your experience. Cookies allow us to remember your preferences for future visits. You can choose to disable cookies through your browser settings, though some features of our site may not function properly as a result.

7. Changes to This Policy

Aquastar Cleaning Services reserves the right to update this Privacy Policy at any time. When we do, we will revise the "Effective Date" at the top of this page. We encourage you to check this page periodically for any changes.

Contact Us

If you have any questions regarding this Privacy Policy or the practices of Aquastar Cleaning Services, please contact us at:

Aquastar Cleaning Services
678-581-9951
aquastarcleaning@gmail.com
1943 Shiloh Valley Trail NW
Kennesaw, GA 30144